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CGI and Perl :: Customer Support

SuportMan

SupportMan is a simple support request tracking script. It allows for users to submit problems with their hosting accounts and allows administrators to easily see what needs to be done. This script generates unique ticket numbers for each request and allows administration to assign a support tech to each ticket individually, update requests easily, mail request submitter with the actions taken automatically, mail any user in the system from the admin panel easily. System automatically emails submitter with results of their submission.

Version: n/a - Platform(s): linux, freebsd
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PerlDesk

Perldesk is a fully featured help desk system that is an ideal solution for companies with more than one technician who support several users. Main features include: Email submissions, staff logging, knowledge base, user registration, and many more.
Price: $59.95 - Version: 2.2 - Platform(s): linux, windows, freebsd, osx Click Here to Report Bad link.

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ActivDesk SQL

ActivDesk SQL is a feature rich web based help/support desk system. In today's information age, your customers deserve and demand great customer support. ActivDesk has been designed for this from start to finish, no matter how demanding the task. Manage support requests & questions from customers with ease in an organized and professional manner. ActivDesk also eliminates any spam related problems when dealing with customers or potential customers. It comes with fully customizable customer control panels, admin panel, support staff access levels, knowledge base functionality and many more.

Price: $299.00 - Version: 1.0 - Platform(s): linux
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