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ASP :: Customer Support

Add Live Chat For Help

CRM solution for one-to-one live chat with availability status and real time visitors monitoring. Increase sales. Easy to plug in for your Web site.
Price: Trial/$8.99 - Version: 2.0 - Platform(s): All Click Here to Report Bad link.

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Automated Ordering System

The Automated Ordering System is a billing and customer management system for Web hosting and Internet service providers. Global features include; Universal Control Panel, Ubiquitous Reporting System, Advanced User Management and Authentication, Customer-Enhanced Ticketing System, Advanced Data Encryption and Security.
Price: 99.00/$149.00/$199.00 - Platform(s): Windows NT, 2000 Click Here to Report Bad link.

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Absolute Live Support

Absolute Live Support is a Complete eCRM Live customer support Help Desk system. Increase your sales by providing live customer support on your site. This is not a hosted application, Absolute Live Support runs under your own domain on your own site. Developed using 100% pure ASP code, there are No DLLs to install, It supports Access and SQL Server databases,unlimited users and departments (get your whole staff to work with the system), visitor tracking and proactive chat (invite to chat), canned commands, detailed stats and much more (Also available in ASP.NET).

Price: $149.00 - Version: 2.0 XE - Platform(s): windows
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Hosted Script Library

www.webMODULES.com is a collection of free hosted ASP scripts. You don't need a database to run them! Simply sign up for a free account and select the modules you want to display on your site. Paste the code on your page and you can now edit your website content anytime with any internet browser.

webMODULES include

• Blog
• Calendar
• Catalog
• Changing Message
• Data Table
• Easy Text
• Event Manager
• Jobs
• Knowledge Base
• Library
• Link Builder
• Press Release
• Q&A
• Quick Poll
• Testimonials
• What's New

Try them now at www.webmodules.com

Platform(s): ASP
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Help Centric

Help Centric is a comprehensive, flexible, and portable ... web-based Help Desk System. Automatic responses to tickets, e-mail notifications, customer profile matching and a feature-rich knowledge base put Help Centric in a league of its own. Common help desk requests are handled quickly using the preset automatic responses. Help Centric comes with a Help Ticket History and Tracking module. There are separate web applications provided for administrators and tech support staff. Customers (internal and external) can open and track their own tickets. Includes a FREE contact manager! In addition, this help desk system interfaces with our other applications for: Project Management, TimeSheets, Calendar and Time Management, CRM and Sales Force Automation, Product Management, Service Management, Quote Management, and Order Management. Customizable ASP source code. License covers UNLIMITED USERS.

Price: $65.00 - Version: 3.0 - Platform(s): windows
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RealLinkASP Free Live Chat Application

Connect with your customers and support issues quickly and efficiently with this easy to use, easy to install FREE script. RealLinkASP allows multiple live chat sessions in real time. Chat sessions are logged to the MSQL database, which can be later searched for quality control purposes and knowledgebase like functions. This script is the perfect addition to any help desk, or online sales environment.

Version: 2.0 - Platform(s): windows
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Call Center Reloaded ASP

The call center supports a wide rang of features, including a knowledgebase, and ticket status. The software uses ether an M.S. Access backend or MySQL backend, and is very easy to install. No coding knowledge is required.
Version: 2.0 - Platform(s): Windows Click Here to Report Bad link.

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Help Desk 6.3 by Expinion.net

All the bells and whistles but still easy to use, and simple to navigate. * Not just a knowledge base but a full customer support and ticket tracking system! Inexpensive, but never cheap. * For visitors/clients there's an organized knowledgebase (unlimited categories, 3 levels), optional side panel, glossary word definitions, searching & sorting capabilities and the ability to ask questions (with suggested solutions shown).* For the customer service professional – customizable HTML email notifications, WYSIWYG editor, customizable fields/field types, automatic issue history tracking, management reporting (by specified dates), custom security levels, an unlimited number of agents, & more.* Some of the bonus features that help support personnel and their managers to share info online - anytime are: 'To Do' Lists, Contacts Book, Agent to Agent emailing, Upload manager (admin and user if desired), Agent Logs, statistics reporting per agent/category/user.Most recent version has multilevel categories, multiple language interface, support MS Access, MySQL and MS SQL (SQL Server). * 1000s of clients in over 140 countries. Only $145, includes support, install and upgrade.

Price: $145.00 - Version: 6.3 - Platform(s): Windows
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TiNSupport; web-based helpdesk chat software

This is an ideal tool:For reducing shopping cart abandonment. Providing instant responses to potential customers clears up any questions or worries they might have about buying through your website. For providing support to your customers. If you just want to be able to talk live, in real time, to your visitors in order to promote your business. Visitors won't be asked to install any additional software, all they need to have is the Macromedia Flash plug-in (version 5 or higher). For providing a channel allowing reps to engage high potential customers in an online sales consultation during their visit. For giving your website the human touch and interactive content. For giving your customers a higher level of customer service.

Price: $55.00 - Version: 4.0 - Platform(s): Windows
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WebDeskPro

Unlimited user logins, printable / searchable job lists. Unlimited departments / sites. Easily setup with the admin module. Available in MS Access or SQL back end.
Price: $89.99 - Version: 1.1 - Platform(s): Windows Click Here to Report Bad link.

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Soft Contacts

The sales team security model is flexible enough to handle any type of sales team hierarchy ... which enables the separation of leads (companies and contacts) on a sales team basis. Includes unlimited actions (ACTION HISTORY) for every contact. Soft Contacts also provides REMINDERS which will automatically alarm to alert you of a: tickle date, follow-up, meeting, etc. In addition, it records (and reports on) monthly planned, forecast, and actual sales figures for every sales person. Integrates easily with our other web-based solutions for: project management (project manager), calendar/scheduling management, time sheets (time sheet management), order management, and help desk software (CRM) ... a big advantage over stand-alone software packages. Fully configurable and customizable ASP source code. This software covers UNLIMITED USERS and includes FREE UPGRADES for 1 year.

Price: $65.00 - Version: 5.0 - Platform(s): Windows
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